Get Interaction Detail

Get full interaction detail including the conversation transcript, participant info, and metadata. Returns all message types including tool calls and observations for complete diagnostic visibility.

Available on all plans.

GET /interactions/{interactionId}

cURL

cURL

curl --request GET \
  --url https://www.greenflash.ai/api/v1/interactions/{interactionId} \
  --header 'Authorization: Bearer <token>'

200

{
  "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "externalId": "<string>",
  "participantId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "externalParticipantId": "<string>",
  "organizationId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "organizationExternalId": "<string>",
  "productId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "versionId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "model": "<string>",
  "rating": 123,
  "ratingMin": 123,
  "ratingMax": 123,
  "feedback": "<string>",
  "createdAt": "2023-11-07T05:31:56Z",
  "updatedAt": "2023-11-07T05:31:56Z",
  "participant": {
    "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "externalId": "<string>",
    "name": "<string>",
    "email": "<string>"
  },
  "messages": [
    {
      "role": "user",
      "content": "<string>",
      "timestamp": "2023-11-07T05:31:56Z"
    }
  ],
  "properties": {}
}

Authorizations

Authorization · string · header · required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

interactionId · string<uuid> · required

The interaction ID to retrieve

Response

200

application/json

Interaction detail with messages

id · string<uuid> · required

The interaction ID.

externalId · string | null · required

Your external identifier for the interaction.

participantId · string<uuid> · required

The user who participated in this interaction.

externalParticipantId · string | null · required

Your external identifier for the participant.

organizationId · string<uuid> | null · required

The organization ID.

organizationExternalId · string | null · required

Your external identifier for the organization.

productId · string<uuid> · required

The product ID.

versionId · string<uuid> · required

The version ID.

model · string | null · required

The AI model used.

rating · number | null · required

User rating for this interaction.

ratingMin · number | null · required

Minimum rating value.

ratingMax · number | null · required

Maximum rating value.

feedback · string | null · required

User feedback text.

createdAt · string<date-time> · required

When the interaction was created.

updatedAt · string<date-time> · required

When the interaction was last updated.

participant · object · required

Resolved participant details.

Show child attributes

messages · object[] · required

Conversation messages in chronological order.

Show child attributes

properties · object

Custom interaction properties.

Show child attributes